Shipping & Delivery

Order Delivery

At Rubaiyat, we proudly deliver across the GCC, offering convenient shipping options to enhance your shopping experience. We continuously strive to expand our delivery services—stay tuned for updates!

Delivery Hours: 10:00 AM – 9:30 PM

For orders within KSA & GCC, we provide the following delivery options:

✅ Free Shipping on orders above 300 SAR

(Additional delivery options and details will be available at checkout.)

Shipping from KSA

Location

Delivery Timescales

Cut-off Time

Price (Order Value Less Than 300 SAR)

Cost (Order Value more than 300 SAR)

Riyadh

within 3 hours

10:00 AM - 4:00 PM

25

Free

Same Day

10:00 AM - 4:00 PM

25

Free

Next Day

-

25

Free

Jeddah

within 3 hours

10:00 AM - 4:00 PM

25

Free

Same Day

10:00 AM - 4:00 PM

25

Free

Next Day

-

25

Free

Rest of KSA & GCC

Between 2-4 KSA working days

-

25

Free

 

 

Order Processing & Delivery Terms

• Orders placed outside working hours (9:00 AM – 5:00 PM), after the cut-off time, on Fridays, or during KSA public holidays will be processed on the next official working day.
• Estimated delivery timelines are subject to change and may experience delays during peak periods such as promotions, sales seasons, and bank holidays.
• If an order is not accepted at the delivery address provided on the confirmed date, a re-delivery charge may apply.
• Customs clearance fees may be applicable and are subject to local regulations.

Order Delivery Schedule & Responsibilities

• Orders are delivered daily, except on Fridays and KSA public holidays.
• It is the customer’s responsibility to ensure suitable access for deliveries, including any necessary arrangements for restricted access locations, particularly on Fridays.

Address Changes & Order Tracking

• Our Customer Care team is available to assist with delivery date and address changes before your order is dispatched.
• If your order has already been dispatched, address changes will no longer be possible.
• Changes to an address outside the original delivery country are not permitted.

Tracking Your Order

• Once your order is confirmed, you will receive an email with a tracking number.
• To track your order, please contact our Customer Care team between 9:00 AM – 6:00 PM (KSA time) via:


📞 WhatsApp & Phone: +966 55 770 0983
📧 Email: care@rubaiyat.com